Frequently asked questions

Alpho is a limited liability company incorporated and licensed under the laws of Financial Service Authority to carry out certain categories of financial investment business as permitted under license No. SD013.

Alpho has an excellent team of risk management experts who have implemented strong risk management policies at every stage of the business model Alpho operates in.

Please visit the following website www.alpho.com and select Join option. This will take you to our account opening page, kindly fill this form and follow the instructions you receive through your registered e-mail.

Alpho is an online portal designed to deposit funds, request a withdrawal, check balance and positions, request opening or closing a position, request placing a new order or cancel an old one and much more.

Generally, we require proof of identification and proof of address. For the proof of address, we accept original electricity bill, water and sewerage bill, internet bill, landline bill or bank statement indicating your name and address. For proof of identity, we accept government-issued identity cards such as passport, driving license, national ID.

We aim to process document verification as soon as possible. It may take from 48 hours at the maximum to 3 hours before the documents are verified by the back-office department and approved by the regulatory compliance department.